Welcome to the RMH Reviewer Community! As a reviewer, you play a crucial role in helping users improve their dating profiles and gain valuable insights.
This handbook provides an overview of your responsibilities, best practices, and directs you to our comprehensive Community Guidelines, which all reviewers must adhere to. Our collective commitment to quality and respect ensures a positive experience for everyone on the platform.
Your Core Responsibilities as a Reviewer
Delivering Value and Professionalism
Your primary responsibility is to provide high-quality, honest, and constructive feedback that is tailored to the user's submission and the package they purchased. This involves:
Thorough Analysis
Carefully examine all submitted materials (photos, bio, prompts, user's stated goals).
Actionable Advice
Offer specific, practical suggestions that users can implement.
Constructive Tone
Frame feedback, even criticism, in a helpful and respectful manner. Avoid overly harsh or demeaning language. (Refer to Community Guidelines for details on respectful communication).
Timeliness
Strive to complete reviews within your stated response time. For Texting Simulator sessions, respond within the 24-hour chat window and submit the Report Card promptly after it expires. For Mock Date sessions, show up to the scheduled video call on time.
Adherence to Package Scope
Ensure your review deliverables match what was promised in the purchased package. For Mock Date and Texting Simulator packages, deliverables include Report Cards rather than traditional reviews.
Professionalism
Maintain a professional demeanor in all interactions and content.
Session-Based Reviews
For session-based packages (Mock Date, Texting Simulator), stay in character during the roleplay portion and deliver a Report Card after the session ends.
Key Policies and Guidelines to Follow
Essential Reading for All Reviewers
To ensure a clear understanding of platform expectations and rules, please familiarize yourself with the following core documents:
1. Community Guidelines
Description: This is our primary document outlining acceptable conduct, content standards, and prohibited behaviors for all platform participants. It covers respect, authenticity, privacy, and more.
Importance: Adherence is mandatory. Violations can lead to warnings, review removal, or account suspension.
Read the full Community Guidelines2. Terms of Service
Description: Our legal agreement covering your use of the platform, intellectual property, payment terms, and dispute resolution.
Importance: Understanding your rights and obligations as a service provider on RMH.
Read the full Terms of Service3. Privacy Policy
Description: Details how we and you (as a reviewer handling user data) should manage personal information and ensure user privacy.
Importance: Critical for understanding data handling responsibilities, especially concerning user-submitted profile content.
Read the full Privacy PolicyTexting Simulator Reviews
What It Is
A 24-hour real-time text roleplay where you simulate being a match and have a text conversation with the user. This helps users practice their texting skills in a realistic setting.
How to Start
Tap "Start Chat" to begin the 24-hour window. Once started, the clock begins and you should engage naturally throughout the session.
Guidelines
Reply naturally (not instantly) — mirror real texting cadence
Stay in character as a real match, not a coach
Be professional — no explicit content, no real personal info
You can send images (up to 20 per session)
After the 24-hour window closes, submit a Texting Report Card
Texting Report Card
Verdict: Yes / Almost / Not Yet
Ratings: Banter, Escalation, Engagement
Feedback: Pros, cons, and actionable advice
Mock Date Reviews
What It Is
A 30-minute video call where you roleplay as a date for the first 20 minutes, then break character and provide coaching feedback for the last 10 minutes.
How to Schedule
Use the in-app scheduler to propose a time. The user confirms, and both parties receive a calendar reminder.
Guidelines
First 20 minutes: Act natural, test their conversation flow, body language, and flirting
Last 10 minutes: Break character, share honest feedback and coaching
After the session: Submit a Post-Date Report Card
Post-Date Report Card
Verdict: Yes / Almost / Not Yet
Ratings: Conversation Flow, Body Language & Eye Contact, Flirting & Vibe
Feedback: Pros, cons, and actionable advice
Setting Up New Package Types
To create Mock Date or Texting Simulator packages, go to Settings → Manage Packages and select the appropriate package type. Configure your pricing, availability, and description.
Suggested Pricing
Mock Date: $50–$120 per session
Texting Simulator: $25–$75 per session
Best Practices for Success
Tips for Thriving as a Reviewer
Beyond following the rules, here are tips to build a strong reputation and provide excellent service:
Clear Communication
Ensure your profile bio and package descriptions accurately reflect your style and offerings.
Manage Expectations
Set realistic response times and clearly define what each package includes.
Seek Clarity (if needed)
While direct messaging isn't a primary feature, if a user's submission is unclear, provide the best review you can based on the information given, or note areas where more context would have been helpful (for their future reference).
Stay Updated
Periodically review your own profile, pricing, and this Help Center for any updates.
Embrace Feedback
Pay attention to the ratings and comments you receive from users to continuously improve your review quality.
Maintaining Account Health
Avoiding Issues
Consistently low ratings or repeated violations of Community Guidelines may lead to a review of your account status by the RMH team.
Ensure your Stripe Connect account remains in good standing for uninterrupted payouts.
Respond to any communications from the RMH admin team promptly.
Questions or Concerns?
If you have any questions about your role as a reviewer, these guidelines, or encounter any issues, please contact our Reviewer Support team at reviewers@tryrmh.com (or support@tryrmh.com).
If you have questions about your responsibilities or need clarification on any guidelines, we're here to help.